Privacy Policy for FoodHunger.in
At FoodHunger.in, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or use our website and services. By using FoodHunger.in, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide better services to all our users. This includes:
a) Personal Information
When you create an account or place an order, we may collect:
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Full name
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Mobile number
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Email address
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Delivery and billing address
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Payment-related information (processed securely via payment gateways)
b) Order Information
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Details of food items ordered
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Restaurant information
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Order history and preferences
c) Technical and Usage Information
When you access our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited, time spent, and click activity
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Cookies and similar tracking technologies
d) Location Information
With your permission, we may collect your location to:
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Show nearby restaurants
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Enable accurate delivery of your order
2. How We Use Your Information
We use the collected data for the following purposes:
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To process and deliver your food orders
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To assign delivery partners and track deliveries
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To process payments and refunds
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To communicate order confirmations, updates, and support messages
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To improve our website, services, and user experience
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To personalize recommendations and offers
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To detect and prevent fraud or misuse
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To comply with legal and regulatory requirements
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data only in the following cases:
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With restaurants and delivery partners to prepare and deliver your order
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With payment service providers to securely process transactions
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With trusted service providers who help us operate the website (such as hosting, analytics, and customer support tools)
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With government or legal authorities if required by law or to protect our legal rights
All partners and service providers are required to keep your information confidential and use it only for the specific purpose.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Remember your login and preferences
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Understand how users use our website
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Improve speed, security, and functionality
You can control or disable cookies through your browser settings. However, some features of the website may not work properly if cookies are disabled.
5. Data Security
We implement reasonable technical and organizational security measures to protect your information from:
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Unauthorized access
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Loss or misuse
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Alteration or disclosure
This includes secure servers, encrypted connections (HTTPS), and restricted data access. However, no online system is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We keep your personal information only as long as necessary to:
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Provide our services
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Maintain order and transaction records
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Meet legal, tax, or regulatory requirements
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Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
You have the right to:
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Access the personal information we hold about you
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Update or correct your details
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Request deletion of your account and data (subject to legal obligations)
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Opt out of promotional emails or messages
You can update most information through your account settings or by contacting our support team.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services (such as payment gateways or restaurant pages). We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any information.
9. Children’s Privacy
FoodHunger.in is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us personal data, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. When we do, we will update the effective date on this page. Continued use of the website after changes means you accept the updated policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, you can contact our support team through the contact options available on FoodHunger.in.
By using FoodHunger.in, you agree to the collection and use of information as described in this Privacy Policy.
